setup

Oops! You’re in the wrong place (you’ve reached the real internet, not the files on the RoadTrip)!

Let’s check a few things to make sure you didn’t miss a step:

  1. Is the RoadTrip plugged in and the lights inside (red and/or green) turned on?
    1. If yes, proceed to #2
    2. If no, plug in your RoadTrip or change to another power cord/adapter
  2. Is this device (phone/tablet/computer) that you’re using currently, connected to the RoadTrip wifi signal? Check your settings just to be sure.
    1. If yes, proceed to #3
    2. If no, Connect this device to the RoadTrip wifi network. Refresh this page. Do you get this same page?
      1. If yes, proceed to #3
      2. If no, why are you still reading this?
  3. Your device may be bypassing your wifi and using your data connection. Disable your mobile data in the settings of your device (iPhone, Android). Did that fix your issue?
    1. If yes, get outta here! Go enjoy a movie or something.
    2. If no, please Contact Us and we’ll help you troubleshoot further.